OIA9
Internal
Auditing Consulting and Facilitation
DESCRIPTION AND BENEFITS
Corporations are becoming more
and more aware of the skills inherent within their Internal Audit function. Increasingly management is
taking a risk management role and Internal Audit is being called to facilitate
and consult at
corporate and strategic levels
This three-day, intensive course
provides auditors and audit management with an approach to the consulting and
facilitation roles of the Internal Auditor.
This intermediate course is designed to
provide the participants with an in-depth knowledge of:
What activities and outcomes
distinguish consulting from traditional auditing
The consulting skills that are
central to the current definition of internal auditing for adding value and
assessing effectiveness of risk management, controls, and governance
processes
How to assess Internal Auditing and
staff consulting and facilitation capabilities and develop a plan to close
any gaps
How to tailor consulting outcomes
to the audit environment
WHAT WILL BE COVERED
Day 1
Consulting and Auditing – the IIA Approach
Re-engineering the Internal Audit Process
The
traditional audit process
The
re-engineering process
Risk-based
auditing
The
focused audit approach
Facilitated self assessment for cost-effective auditing
Planning
the Consultative Audit
Identifying and assessing risks
Developing
control objectives
Identifying control criteria
Defining
clear audit objectives
Maintaining the client contact
Control
Evaluation
A matrix
approach to control assessment
Differentiating between adequate control and effective control
Identification of key control indicators
Continuous
control / continuous monitoring / continuous auditing
Using
Automated Tools
Generalized audit software
Automated
working papers
Reliability of audit evidence
Day 2 Becoming a Successful
Consultant
Understanding your Customer
Understanding the customer’s needs
Maintaining communications
The exit conference – achieving expectations
Marketing your Services
Differentiating a product
Why choose you?
Marketing an intangible
Proving the value
Identifying your own Skills Shortfalls
Developing the product delivery
Knowing your own weaknesses
Self improvement sources
Motivating for competencies
Delivering Quality Services
Quality measurement and the IIA standards
Quality self-assessment
The external quality review
Keeping your customers happy
Day 3 Facilitation
Skills
Facilitative Listening
Skills
Listening Skills
Questioning techniques
Observing body language
Nonverbal close
The
Workshop Structure
Format
Techniques
Facilitation skills
Roles in
facilitated workshops
Planning the Facilitated Workshop Session
Planning
the facility, equipment, resources
Preparing
the appropriate model(s)
Interviewing managers/sponsors
Anticipating difficulties
Overcoming
Conflict
Conducting the Workshop
Understanding group dynamics
Techniques
to encourage effective participation
Techniques
to maintaining focus while integrating diverse perspectives
Guiding
the workshop to conclusion
Documenting the workshop session
Workshop Outcomes
Concluding
the session
Case study
Review and
critique
Tips and
common pitfalls
WHO SHOULD ATTEND
The seminar is aimed primarily at managers and audit professionals who wish to improve their own
levels of efficiency and effectiveness by implementing a consulting and
facilitation approach