end-product of a successful audit is the improvement in business which
takes place as a result of the audit.
The best internal audit performed will be ineffective in impact if the
internal auditor cannot sell his or her findings and recommendations.
This one-day seminar
is intended to assist internal and external auditors develop skills in communicating both
verbally and in writing in order to maximize the impact of their audit work.
By the end of
this seminar the attendee will be able to :
those areas to be presented for maximum impact
presentation to sell the most important points of the audit
listener's / reader's attention and influence their thinking
"difficult customer" during presentations
five attributes of a complete audit finding
format and contents of an effective audit report
audit reports for communication effectiveness and impact
Seminar Contents will include:
elements of communication
Communication at work
Barriers to communication
Interviewing and negotiating
Effective oral presentation
Structuring a presentation
Business writing skills
Who Should Attend
The seminar is aimed primarily at all auditors who are
have, as part of their responsibilities, to communicate effectively.