IIA5 - Negotiation Skills for Auditors

DESCRIPTION AND BENEFITS

This one-day module explores the nature and causes of conflict and examines the auditor's role in conflict resolution.

The module is designed to provide the participants with a sound understanding of:

  • Conflict dynamics
  • The nature of negotiation
  • The problem-solving process
  • The Auditor as a mediator
  • Conflict management
  • Emotions and their effect
  • Problem solving

MODULE CONTENTS

Module contents will include:

  • Sources of conflict
  • Aggravators and moderators
  • Approaches to negotiation
  • Problem-solving steps
  • Audit mediation
  • Mediation strategies
  • Conflict - good or bad?
  • Handling emotion
  • Problem solving methods

WHO SHOULD ATTEND

The seminar is aimed at all audit professionals since much of the auditor's work is involved in negotiating audits, findings and recommendations.

To register, please send us your details on the:

  Registration Form  

mail to: info@rcascarino.com